This Privacy Policy governs use and visitor ship of jamindustrialsupply.com, herein (“Website”).

JAM Industrial Supply, LLC knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Website, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Website Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Website. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site. This information may include contact information (such as name, address and telephone numbers) or financial information (such as credit card numbers). You can choose not to provide certain information, but then you might not be able to take advantage of the services we offer. We use the information that you provide for such purposes as responding to your requests, processing orders, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use "cookies," and we obtain certain types of information when your Web browser accesses Website. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and zip code information to provide location-specific advertising content. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Website if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Information from Other Sources: We might receive information about you from other sources and add it to our account information.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide certain features.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, because cookies allow you to take advantage of some of Website's essential features, we recommend that you leave them turned on.

Does Website Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Merchants: We operate the Website as an online catalog for JAM Industrial Supply, LLC. We provide order information toJAM Industrial Supply, LLC that may be necessary to process orders. Examples include name, address, telephone numbers, credit card information and the like. Information provided by JAM Industrial Supply, LLC is subject to its own Privacy Policies, which you should consult.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include Website design, creating and monitoring procedures to communicate with Merchants and process orders, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

>Protection of Website and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Website, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?

Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices.

Which Information Can I Access?

Website gives you access to a broad range of information about your account and your interactions with Website for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit Website, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, and application of the law of the state of OHIO. If you have any concern about privacy at Website, please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Terms and Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

SMS Privacy Policy

Overview

The JAM Industrial Supply SMS privacy statement recognizes the value of privacy of our customers.

This privacy notice provides more specific information on how the JAM Industrial Supply text messaging service collects and processes your personal information.

Scope

The notice applies to our practices for gathering and disseminating information related to the JAM Industrial Supply text messaging service (“we”, “us”, or “our”) and is meant to provide you with an overview of our practices when collecting and processing personal information.

How We Collect Information

We collect personal information in the following circumstances:

Direct collection when you provide information by responding to text messages
From JAM Industrial Supply sources, when we import your contact information from other JAM Industrial Supply systems
Automated processes when the Mailchimp SMS platform gathers information as you interact with the service

What Type of Information We Collect

Direct Collection

We directly collect the following personal information:

Opt-out preferences
Content of your text message responses to us

Collection from Internal JAM Industrial Supply Sources

We import personal information from JAM Industrial Supply systems and sources. The information includes:

First and last name
Phone number
Order history
Shopping activity on the JAM Industrial Supply website

Automated Collection

We automatically collect the following personal information:

Device status indicating whether a device is available for messaging
Carrier (e.g. Verizon, AT&T, etc.)
Country associated with the phone (we are not sending international text messages)
Delivery status
Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How This Information Is Used

We use the personal information we collect to communicate with you regarding special sales and promotions, new product offerings, order status, and shopping activity on our website. You may receive abandoned cart notifications when you shop on our website but do not complete checkout.

With Whom This Information Is Shared

We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with external service providers that support business activities. Specifically, we share your information with Mailchimp, which provides the communications platform JAM Industrial Supply uses for text messaging services.

We require our service providers to keep your personal information secure and do not allow them to use or share your personal information for any purpose other than providing services on our behalf or if required by law.

What Choices You Can Make About Your Information

If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, ‘optout’ or ‘revoke’ and you will no longer receive messages.

If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’, or ‘unstop’.

Unsubscribing will not remove your information from JAM Industrial Supply systems.

How Information Is Secured

JAM Industrial Supply recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. JAM Industrial Supply strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes

This privacy notice may be updated from time to time. It was last updated on October 31, 2024.

Who to Contact With Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact JAM Industrial Supply:

Phone: 800-446-2467
E-mail: [email protected]